How to Troubleshoot Issues with Staking Balances
This guide will help you recover missing token balances in your staking dashboard.
💡 Before you begin
Use a supported web browser (e.g., Brave, Google Chrome).
Confirm your DeFi wallet is compatible (see Compatible Wallets).
Make sure your wallet’s network is set to
Ethereum Mainnet
.
📘 Instructions
Use this documentation to find and copy the contract address of the token(s).
Open your wallet’s dApp and go to the Custom Token settings.
Paste the token’s contract address along with the following:
Decimals:
18
Network:
Ethereum Mainnet
Visit the Staking Dashboard and connect your wallet to review your balances.
For more guidance with staking, head to our Staking Docs.
📋 Related articles
-
Staking Help (End User Support - Knowledge Base)
-
How to Troubleshoot Issues with Staking Balances (End User Support - Knowledge Base)